fbpx
1-(866) 850-7195 info@jenmarinternational.com

Linking Complaints to Doctors or Orders

Article sections

    If you use the Complaint Log to track complaints from your customers, you can link complaints to specific Doctors or Orders.  Follow the steps below to link complaints.

    Linking Complaints to Orders or Doctors:

    1. Log into VisualDLP  then from the Dashboard, click on the Order Management Module.
    2. From the menu on the left, Click on Orders then Complaint Log
    3. Click the Add New
    4. Search for the Doctor, Account or Order you want to link the complaint to.  Note: if you search for an order the complaint will automatically link to the correct doctor and account.
    5. Enter the complaint description

     

    Did this article answer your question?

    Submit a Comment

    Your email address will not be published.



    Sign Up for a Jenmar Webinar