Here are a few Frequently Asked Questions we get.
Can I import my current data into VisualDLP?
Yes, of course. We know its hard to start out with new software so we’re making it easy to import your data. There are built in data imports for accounts, account addresses and phone numbers, departments, products, product prices, and your historical cases. We’ll provide you with data import templates to make it easy. We can even import your historical case records and attachments so everything is in one place.
Who owns the data?
Your data is yours! We will never use your data for any purpose – period. If you decide to leave us, you can take your data with you.
Where does my data live?
VisualDLP is deployed to a network of interconnected data centers located in several geographic areas. Your data will be replicated across servers in these locations to provide redundancy and fail-over capability.
Is my information secure?
Yes, VisualDLP was built from the ground up with security in mind. We use bank-grade encryption to ensure you information is secure moving between your devices and our servers.
Do I have to sign a long term agreement?
No, you can use VisualDLP with a month-to-month subscription and never worry about a contract. We think our ideas and innovation are a much better way to keep customers than contracts.